Omedix Secure Messaging

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  • · Send secure messages to fellow staff or to patients
  • · Patients get notified every time they have a message waiting
  • · Use secure messaging to notify patients of lab results, share clinical updates, or conduct administrative business
  • · Works great for both large clinics and highly personalized clinics that want to communicate securely and conveniently with patients

Omedix Patient Portal comes with a robust secure messaging system so you can reach out to patients without picking up the phone.

Secure and HIPAA Compliant
Because traditional email is unencrypted, sending any Protected Health Information over traditional email is a violation of HIPAA. By contrast, our secure messaging all takes places on our server so all information is encrypted both at rest and in transit across the Internet. This enables you to act in compliance when sending any information you want to patients, including Protected Health Information.

Patients are Notified to Check the Portal
Patients are unlikely to check your patient portal every day, so they receive a simple email notification every time they have a message from your clinic.

Automatically Route Messages
Use powerful routing rules to push secure messages to exactly the right member of your administrative or clinical staff.

No Rambling Messages Allowed
Patients can receive secure messages and respond to them, but they cannot initiate a secure message unless they use a “Send a Secure Message” form that your clinic configures. That prevents patients from sending open-ended messages that are not useful, instead focusing them on providing exactly the information you need to meaningfully respond to their inquiry.

Provide an efficiency boost for your staff and peace of mind for your patients with Omedix Secure Messaging! Fill out the form below to get started.